HVAC repair
Furnaces, heat pumps and AC that won't start, won't hold temperature, or are driving the bill up.
- No heat / warm air
- Ignitor, blower & capacitor faults
- Refrigerant leaks & recharge
Dispatching now · DC, Maryland & Virginia
When the house turns too hot, too cold, or springs a leak
North Pole gets a licensed technician to your door, diagnoses the real problem for a flat $99, and backs the fix with a full year's warranty.
// The $99 diagnostic goes toward the cost of your repair.
Avg. response
Same day · 7 days a week
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$99 Diagnostic VisitGoes toward your repair when you proceed.
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1-Year Repair WarrantyEvery part and every hour of labor, covered.
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24/7 ServiceNights, weekends and holidays — we pick up.
What we do
Heating, cooling & plumbing — one licensed crew, one number
From a no-heat call to a full system swap, ductwork, or a leak behind the wall, the same team handles every job below. No sub-contractors, no hand-offs.
HVAC unit install
Full system replacements — sized for the house and quoted in writing before we order anything.
- Furnace & AC changeouts
- Heat pump systems
- Old unit hauled away
Duct installation
New supply runs, returns and reroutes so every room gets even airflow.
- New runs & returns
- Reroutes & extensions
- Sealing & balancing
Heating & cooling
Furnaces, heat pumps and central AC — the whole house held at the temperature you set, in every season.
- Furnaces & heat pumps
- Central air conditioning
- Thermostats & zoning
Plumbing
Leaks, clogs, water heaters and fixtures — we stop the water first, then fix the cause.
- Leaks, burst pipes & shut-offs
- Drain clearing & water heaters
- Faucets, toilets & fixtures
Mini splits
Ductless heating and cooling for additions, garages and hard-to-reach rooms.
- New installs
- Head & line-set repair
- Refrigerant service
Magic Paks
Packaged through-wall HVAC units — the kind common in DMV condos and apartments.
- Unit replacement
- Blower & coil repair
- Thermostat faults
Annual maintenance plan
One visit a year to tune the system, plus priority scheduling and records that keep manufacturer warranties intact.
- One tune-up visit per year
- Priority scheduling
- Keeps warranties valid
How it works
No surprises between your call and the fix
Request a visit
Send the form or call. Tell us the symptom and your address — that's all we need to get you on the schedule.
We confirm the time
We call you back to lock in a window that works, then a licensed technician arrives and diagnoses the real problem.
Flat $99 diagnosticRepair, warrantied
You approve the price before any work starts. Proceed, and the $99 goes toward the repair — you're not paying it twice — and the repair carries a 1-year warranty.
Why North Pole
Priced up front. Backed for a year.
Home-service pricing has a trust problem. We fixed ours by making it simple: one flat diagnostic fee, a written price before we touch anything, and a warranty that means you're not paying twice for the same failure.
Full 1-year repair warranty
If a part we replaced or a repair we made fails within twelve months, we come back and make it right — parts and labor, no charge.
Licensed technicians, no sub-contractors
The person who shows up works for North Pole and is trained across heating, cooling and plumbing.
You approve the price before work begins
After the diagnostic you get a written, flat-rate price. The $99 goes toward it if you proceed; say no and you owe only the $99 — nothing more.
$99
The diagnostic visit is $99 flat — and it goes toward the cost of your repair the moment you approve it. Decline, and there's no further cost.
From the neighborhood
What DMV homeowners say
Placeholder reviews shown below — replace with your verified Google reviews before launch.
"AC died on the first 95° day. North Pole had someone here that afternoon, walked me through exactly what the part cost, and the $99 visit went straight toward the repair. Cold air by dinner."
"Water heater was leaking into the utility closet. They shut it down, showed me the corroded fitting, and gave me the price in writing before starting. No upsell, no drama."
"Furnace quit during a January cold snap. Called at 9pm, tech was here by 10:30. Blower motor, done that night, and it's still running perfectly a year later — which is when the warranty would've had my back anyway."
Good to know
Questions homeowners ask us first
What exactly does the $99 cover?
The $99 is a flat diagnostic fee. A licensed technician comes to your home, inspects the system, identifies the fault, and gives you a written, flat-rate price to repair it. If you approve the repair, the $99 goes toward the cost of that repair — you're not paying it twice. If you decide not to proceed, the $99 is all you owe.
How does the 1-year warranty work?
Every repair we perform is covered for twelve months from the service date. If a part we installed or a repair we made fails in that window, we return and correct it at no cost to you — parts and labor included. Keep your invoice; it's your warranty record.
Do you really answer the phone at night and on weekends?
Yes. Heating and cooling failures and plumbing leaks don't keep business hours, so neither do we. Call (703) 407-7459 any time. After-hours emergency visits may carry a scheduling premium, which we'll tell you about before we dispatch.
What areas do you serve?
We cover the DMV — Washington DC, Maryland and Northern Virginia — including Arlington, Alexandria, Fairfax, Falls Church, McLean, Vienna, Springfield, Bethesda, Silver Spring, Rockville and College Park. Not sure if you're in range? Send the form with your address or give us a call and we'll confirm right away.
When you submit the form, what happens next?
Your request lands with our dispatch team immediately. We call you back to confirm the problem and agree on an arrival window, then a technician is scheduled. You'll never get an automated time slot with no human contact — we always call first.
Request an appointment
Tell us what's wrong. We'll call to set the time.
Fill in the form and our dispatch team will call you back to confirm the issue and lock in an arrival window. For an emergency, calling is fastest.
(703) 407-745924 / 7 — nights, weekends, holidays
info@northpolehvac.servicesWe reply within one business day
Washington DC, Maryland & Virginiathe DMV and surrounding areas
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